Online Survey Form and Data Collection

ONLINE SURVEY FORM
Part A : Demographic Profiles,
Part B : Close-Ended Question, Likert-scale(range from 1 to 5 which is 1-strongly disagree, 2-disagree 3-neutral, 4-agree 5-strongly agree),
Part C : Open-ended Question.
Using Google Form platform : https://forms.gle/tVBgmfC8gCbqXVt28

SECTION A : DEMOGRAPHICS INFORMATION
1	Gender	Male	1
		Female	2
2	Age	18 years – 25 years	1
		26 years – 35 years	2
		36 years and above	3
3	Education Level	High School	1
		Undergraduates	2
		Postgraduates	3
4	Marital Status	Single	1
		Married	2
5	Occupation
6	Annual Income	Below RM1200	1
		RM1200 - RM1500	2
		RM1500 - RM3000	3
		RM3000 - RM7000	4
		Above RM7000	5
7	Employment Status	Employed Full-Time	1
		Employed Part-Time	2
		Not employed, looking for work	3
8	Experience in selling products or services through the Internet	Never	1
		Less than 1 year	2
		1 year – 3 years	3
		4 years – 7 years	4
		More than 7 years	5
9	How often do you shopping online?	Never	1
		Very often	2
		Seldom	3
		Not often	4

No	SCALE	SD	D	N	A	SA
SECTION B : CLOSE ENDED QUESTIONS
Efficiency Performance (DV)
9	The costs of acquiring new customers are low.	1	2	3	4	5
10	The costs of marketing products are low.	1	2	3	4	5
11	The costs of online production are low.	1	2	3	4	5
12	The costs of online transactions are low.	1	2	3	4	5
13	The costs of general management activities are very low.	1	2	3	4	5
Sales Performance (DV)
14	A new market share is able to serve more customers.	1	2	3	4	5
15	A new market share is able to acquire new customers.	1	2	3	4	5
16	The market share of online products is high.	1	2	3	4	5
17	The sales volume of products is high.	1	2	3	4	5
18	The sales performance of products is high.	1	2	3	4	5
Input Bricolage (IV)
19	I would use existing skills to solve new problems.	1	2	3	4	5
20	I will recommend hiring temporary employees to help with new problems.	1	2	3	4	5
21	Friends help to solve new problems at a low cost.	1	2	3	4	5
22	Relatives assist in the resolution of new problems.	1	2	3	4	5
23	I would use cheap tools that others pay little attention to.	1	2	3	4	5
Market Bricolage (IV)
24	Friends would become customers.	1	2	3	4	5
25	Customers become advocates through electronic word-of-mouth.	1	2	3	4	5
26	Competitors would become suppliers.	1	2	3	4	5
27	Overall perception of the online products is fantastic.	1	2	3	4	5
28	I would recommend social media channels to be used in terms of promotion.	1	2	3	4	5
Institutional Bricolage (IV)
29	We have no idea if there are any unspoken rules.	1	2	3	4	5
30	We ignore the constraints of standards and regulations.	1	2	3	4	5
31	We refuse to impose restrictions on many standards and regulations in order to launch new products.	1	2	3	4	5
32	Customers can continue to use low-cost non-standard products and services.	1	2	3	4	5
33	We make room for solutions that are potentially illegal.	1	2	3	4	5

SECTION C : OPEN-ENDED QUESTIONS
34	Entrepreneurial bricolage and online store performance in Malaysia. Do you agree?	Yes	No
35	Do you agree online stores are better than physical stores?	Yes	No
36	What is your opinion on online store performance in Malaysia?	Yes	No